Frequently asked questions.

Yes — that is the whole idea. TN Mobile Locksmith is a fully mobile service. Our van carries the tools, key blanks and programming equipment to handle most jobs wherever you are: home, business, parking lot or roadside.

We serve Knoxville and 29 surrounding East Tennessee communities across Knox, Blount, Sevier, Loudon, Anderson, Roane and Jefferson counties. See the Service Areas page for the full list.

Arrival time depends on where you are and the time of day. When you call, we give you an honest time estimate before dispatching — no guessing.

Yes. We quote the job over the phone based on what you describe, and confirm it on-site before any work begins. If something unexpected turns up, we talk to you first.

Yes. For car keys, lockouts and home entry we ask for a photo ID and proof of ownership or residence. It is a quick step that protects you and your property.

Rekeying changes the pins inside your existing lock so old keys no longer work. Replacing installs new hardware. Rekeying is usually quicker and more economical; replacing makes sense for worn locks, upgrades or smart locks.

Yes. We program transponder keys, remote head keys and proximity fobs for a wide range of vehicles on-site.

Yes. We handle commercial rekeys, master key systems, access control, exit devices and unit turnovers, and can schedule around your business hours.

Please ask when you call — we will confirm accepted payment methods along with your quote so there are no surprises at the end of the job.

Yes. We extract broken keys from door locks and ignitions and can cut a replacement key on the spot.

Yes. With proof of ownership we can generate a key from your vehicle’s VIN or by decoding the lock, then program it to the car on-site. You do not need the original key.

In many cases, yes — and you also avoid the tow and the wait. Call with your year, make and model and we will quote the exact fob or key before we head your way.

No. We use purpose-made automotive entry tools designed to open vehicles without scratching paint, bending frames or triggering airbags.

A photo ID plus the vehicle registration or title. This protects you and every other driver in East Tennessee.

Often, yes. Some aftermarket fobs are low quality or locked to another vehicle, so we will check the part before programming and tell you honestly if it will work.

If your locks work smoothly and you like their look, rekeying is the faster, more economical choice — it changes the internal pins so old keys stop working. Replace when the hardware is worn, damaged or you want a higher security grade or a smart lock.

Usually, yes. If your locks share a compatible keyway we can rekey them to a single key. If not, we can recommend matching hardware so one key opens everything.

Yes. We install customer-supplied smart locks, adjust the door so the bolt throws smoothly, and help you set up codes and the app.

A photo ID showing the address, or other reasonable proof that you live there. It is a simple step that protects your home.

Absolutely. We rekey between guests, install keypad locks for self check-in, and handle lockouts for owners and property managers.

It is a lock plan where each door has its own key, while higher-level keys open groups of doors or the whole building. Staff get access only to what they need, and managers carry a single key.

Rekey the affected locks as soon as possible. If this happens often, consider restricted keys or keypad access so a lost key never becomes a security problem again.

Yes. We regularly schedule commercial installs early, late or on weekends so your doors are never out of service while customers are present.

Yes. We install and adjust exit devices and closers so doors latch reliably and swing correctly — important for both security and safety codes.

We do. Unit turnovers, common-area access, mailbox locks and master key systems for apartment communities and managed properties.